My Aged Care Support
Aged Care Navigators

Aged Care Navigators Trial

National Trial

The Aged Care Navigator Trial is running nationally until end December 2022.

31 public facing organisations, led by COTA Australia, are delivering 62 trials testing different types of services and activities to help people across Australia learn more about Government supported aged care programs and how to access them.

The services on offer include 32 Information Hubs, 21 Community Hubs and 9 Specialist Support Workers and cover a mix of regional, rural and metropolitan locations.

Contact Us For Support

If you need support with navigating the aged care systems please call the office on 08 8232 0422 or email acs@cotasa.org.au and you will be connected with one of the knowledgable members of our team:

Ageing Well Coordinator

Trudy Gore, our Ageing Well Coordinator, is available to talk to people throughout South Australia as a trusted source of ageing well information and support for older South Australians; this includes offering support with aged care navigation.

Specialist Aged Care Navigator

Julie Lawrie, Specialist Aged Care Navigator, can connect you to My Aged Care and see you through to establishing services in your home and beyond. Julie is available to meet you and your family or chat on the phone. Don't be puzzled, call Julie, this is a free and friendly service. Julie is available to provide support to people in any part of Metropolitan Adelaide.

LGBTI Rainbow Hub

We provide tailored information in Adelaide - including at events, online or by phone. Also via our Rainbow Hub Enews - subscribe here. More information visit the Rainbow Hub homepage.

What sort of help can I receive via the Hub?

  • Help contacting My Aged Care
  • Fact sheets and other resources
  • Attendance at community workshops and information sessions

Who is the Hub service for?

The whole LGBTI community but particularly if you:

  • are having difficulty engaging the services you need through the existing channels available
  • have no-one else to help you
  • have limited or no access to technology, including if you:
    • simply don't use computers
    • have special accessibility requirements such as vision impairment
    • support someone with, or are living with dementia yourself

Where can I find Rainbow Hub people to chat with?

  • Rainbow Hub Monthly Lunch, 12 noon every 4th Thursday of the month are at Treasury 1860, King William Street, Adelaide. Subject to restrictions
  • Bookings: Essential as numbers are limited due to COVID-19. Email events@cotasa.org.au or call 08 8232 0422

Who can I contact to find out more?

Jackie Wurm
Project Officer - Rainbow Hub
P: 08 8232 0422
E: jwurm@cotasa.org.au

More information on the national trial

The Aged Care Navigators Trial is delivered by COTA SA as part of a consortium led by COTA Australia and funded by the Australian Government