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COTA

Complaints Matter

Aged Care Complaints Commissioner

here: Adelaide Convention Centre
When: Thursday 27th April 2017
Time: Registrations open 8:30am - 4pm closing
Cost: Free

Do you work in home care or residential care where you have exposure to complaints?

Are you a consumer who has used the aged care complaints system?

The Aged Care Complaints Commissioner is holding a one day event on Thursday 27 April 2017 at the Adelaide Convention Centre.  “Complaints Matter” will highlight the process of a good complaint and provide best practice tips for resolving complaints to the satisfaction of everyone involved.

Attendees will get to hear from some distinguished presenters and have the chance to interact with opinion leaders and other people passionate about quality aged care.

Please register for this event by completing the participant registration form https://www.cotasa.org.au/lib/pdf/Complaints-Matter-Participant-Registration-Form.docx and retuning it to: stakeholder@agedcarecomplaints.gov.au

Download a copy of the program here: https://www.cotasa.org.au/lib/pdf/Complaints-Matter-Program.pdf