Consumer representation is a key element of the work conducted by COTA Seniors Voice Policy staff and volunteers. COTA Seniors Voice, as an independent organisation, is in a strong position to provide unbiased and effective representation of the views and interests of seniors to decision-makers. To this end, COTA Seniors Voice staff and volunteers act as consumer representatives on a large number of groups and advisory bodies.
What is a consumer representative
A consumer representative is an individual who represents the interests and views of consumers to decision makers and advisory bodies in various areas of society, including industry and government.
Why is consumer representation important
Consumer representation is an important aspect of the decision-making process:
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